RETURN goods

THE PRODUCTS WE SELL ARE GUARANTEED BY MANUFACTURER OR WE WON'T SELL IT.

Our goal is that you're completely satisfied with your purchase. To reduce the possibility of returned merchandise, we offer free evaluation samples on most items. If you're not satisfied, simply return your purchase in its original packaging, with your invoice/packing list within 30 days of your purchase and we will exchange your order or credit your card. Returns are sometimes handled case-by-case and could be subject to 20% restocking plus any shipping charges that are not deemed defective. Most fees are lowered and sometimes waived for repeat customers. To return an item, please phone MDS or send an email through the contact us page to obtain a courtesy Return Goods Authorization Number (RGA).

• Non-Returnable Items

We cannot accept items that have been laundered, stained or altered in anyway. Also unacceptable are open or partially used items. Under no circumstances can we accept returns that are special order or custom made items unless they are deemed defective by the factory.